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This privacy policy explains how your information is used and protected when you use this website, www.janeandalicia.com

Jane & Alicia is committed to ensuring that your privacy is protected. You can be assured that any information we ask you to provide when using this website, will only be used in accordance with this privacy statement.

Jane & Alicia may amend this policy from time to time by publishing updates. You should check this policy from time to time to ensure that you are happy with any changes.

Analytics

Jane & Alicia, hereafter referred to as ‘this website’/‘our website’ collects personal data to power our site analytics, including:

Information about your browser, network, and device

Web pages you visited prior to coming to this website

Your IP address

This information may also include details about your use of this website, including:

Clicks

Internal links

Pages visited

Scrolling

Searches

Timestamps

We share this information with Shopify, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Shopify uses to see the cookies used, their duration and purpose.

These functional and required cookies are always used, which allow Shopify, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Customer Accounts

If you create a customer account on our website, we collect personal information to improve your checkout experience and customer service.

This information may include your:

Billing and shipping address(es)

Details about your orders (for example, your ring size)

Email address

Name

Phone number

We share this information with Shopify, our website hosting provider, so they can provide website services to us.

Emails

Marketing Emails:

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Shopify and Mail Chimp, our email marketing providers, so they can send these emails on our behalf.

Order and Account emails:

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

You’ve created a Customer Account

Your Customer Account password has been reset or updated

You’ve made a purchase

Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Shopify, our website hosting provider, so they can send these emails to you on our behalf.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

Information about your browser, network, or device

Your IP address

Visitor data

Customers:

This explains what data our site collects in order to fulfil Customer orders.

When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:

Billing and shipping address

Details relating to your purchase (for example, your ring size)

Email address

Name

Phone number

We share this information with Shopify, our online store hosting provider, so that they can provide website services to us.

We share payment information with Stripe and PayPal, who process your payments for us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For website visitors:

Our website is hosted by Shopify. Shopify collects personal data when you visit our website, including:

Information about your browser, network and device

Web pages you visited prior to coming to this website

Your IP address

Shopify needs the data to run our website, and to protect and improve its platform and services. Shopify analyses the data in a depersonalised form.

If you have any queries, please contact us at: hello@janeandalicia.com